At Being An Analyst Online Store, we strive to provide you with high-quality books and excellent service. Your satisfaction is important to us. Please review our refund and return policy below:
Refunds:
- We do not offer refunds for book purchases except in the case of a damaged book upon arrival.
Returns for Damaged Books:
- If your book arrives in a damaged condition, please contact our customer support team within 15 days of receiving your order.
- To initiate a return, please send an email to sales@beingananlyst.co.za with your order number and clear photographs of the damaged book.
- Upon receiving your request, we will assess the damage and, if confirmed, provide instructions for returning the damaged book to us.
Replacement of Damaged Books:
- Once we receive the damaged book and verify the damage, we will promptly send you a replacement copy of the book at no additional cost.
- Please note that we may require you to return the damaged book to us before shipping a replacement.
Contact Us
If you have any questions or need assistance, please don’t hesitate to contact our customer support team at sales@beingananlyst.co.za
By placing an order with Being An Analyst Online Store, you agree to comply with this refund and return policy.
Please ensure you carefully inspect your order upon delivery to detect any damage and contact us promptly if necessary. We appreciate your support and look forward to providing you with an enjoyable reading experience.